Our agents visit clearing agents at their offices and verify the identity of the clearing agent and transporter to ensure that they are who they claim to be. We do this by requesting government-issued identification documents such as Ghana Cards, GPHA Access Card, Agency Card. Drivers Licences, Insurance etc.
The Clearing Agent and Transporter should be registered as legal entities with the relevant government authorities. Offiiss registration agents verify this by requesting the registration certificate or other relevant documents.
As marketplace app we encourage importers to use references from the clearing agent and transporter's previous clients and check their reviews on the app to verify their reliability and credibility.
The clearing agent and particularly transporter should possess the necessary insurance and licenses required by law to provide their services. Offiiss verifies this by requesting proof of insurance and licenses.
We urge importers to visit agents at their locations or offices for physical meet up before transaction and payment can be done. We take no liability for any payment. Never give in for any manipulation and coercion to make any payment without any due diligence on the part of users or importer
Effective Date:January 1,2025
Offiiss ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
We collect the following information directly from you:
We may collect information such as:
We may use cookies and similar technologies to enhance your experience, track website usage, and improve our services. For more details.
We use your information to:
We do not sell your personal information. However, we may share it:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
You have the right to:
If you wish to delete your account and associated data, please follow these steps:
If you need further assistance, contact us at support@offiiss.com.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this page regularly.